How to Book a Tow Truck Service Australia

Picture this: you’re at a busy intersection, and your car has suddenly decided to stop working… Great. Cars are piling up behind you, and you must find a tow truck to get your vehicle off the road as soon as possible. This is a stressful situation that no one ever plans for, but don’t worry, we’re here to help!

Whether your car has broken down or you’ve been in an accident, there are several things you need to consider before booking a tow truck. Here’s how to make booking a tow truck as easy as possible.

Know the details

Before you contact any towing service, ensure you know the details of your situation. Find your exact location using your phone’s map services and instruct the towing service whereabouts on the road you are located. You will need to know the make, model, and year of your vehicle, the level of damage to the car, and whether the vehicle is running and able to move. Providing this information will assist the towing company with understanding what tow truck is necessary and what equipment will be needed.

Know the destination

To prevent unwanted costs, make sure you know exactly where you want your vehicle towed to. Call your preferred mechanic to confirm that your car can be towed to their workshop, or click here to find one of our local, trusted mechanics on AdelaideWrecker.

Contact your insurance company

If you have been in an accident, contact your insurance company to determine if your towing service could be covered. Many insurance companies already have agreements with or a preference for towing service companies to ensure you get a reputable service.

Make sure they have the right tow truck

There’s more than just one type of tow truck; there’s actually three: flatbed, hook and chain, and wheel-lift. Not all towing companies carry all three types of tow trucks, so you must contact the towing company and ensure they have one that is best suited to your vehicle. Different situations will call for various kinds of trucks, and if you choose the wrong one, you may risk damaging your car or having to wait for a new tow truck to arrive.

Ask about the costs and payment

Don’t forget to ask how much their service will cost and how far they are willing to tow your vehicle. There’s no point in booking with a towing company that is unwilling to tow your car to your preferred destination. It is also essential to confirm the payment methods they provide.

We know booking a tow truck can be stressful, and we want to help you make the right decision. If you find yourself in this situation, use these tips to make the process as easy and stress-free as possible.